Did that enquiry ever reach you?
Form emails go missing. LeadsBox keeps every Fluent Forms enquiry in a private inbox on your own website, and texts your team when one lands.
The text your team gets
New lead: Jane Smith (519-555-0142). View: yourwebsite.ca/leads
Sent to the people you choose, so an enquiry is seen in minutes. The name and number in this example are made up.
The email that never arrived
A customer fills in a form on your website. The notification email lands in spam, gets filtered, or never shows up at all. A week later you hear about it from the customer, who has already gone somewhere else.
If you paid for that enquiry, it costs you twice. Leads from Facebook Ads and Google Ads cost money before anyone picks up the phone, and they go cold fast. The business that calls back first tends to get the work.
Then the finger-pointing starts. Your web person says the form worked. You say nothing came in. Neither of you can prove it.
LeadsBox settles that. Every submission is recorded on your own website the moment it arrives, with a status, your notes, and a history of what changed. Your team gets a text, so the first call back can be yours.
- A customer fills in your form.
- One email goes to one inbox.Usually one person’s
- Then it can go wrong.
- It lands in spam
- It sits under other mail
- Nobody else knows it came in
- The customer calls someone else.
- A customer fills in your form.Your forms in Fluent Forms stay as they are
- It’s saved on your own website.In a private inbox, the moment it arrives
- Your team gets a text.The people you choose, when it lands
- Everyone can see where it stands.A status and notes on every enquiry
- The first call back can be yours.
How it works
1
Someone fills in one of your forms
Your forms in Fluent Forms work exactly as they do today. Nothing changes for your visitors.
2
It shows up in your inbox
The enquiry appears in a private inbox on a page of your own website. Owners and staff open it from a sign-in link, so there’s no password to remember.
3
Your team gets a text
The people you choose get a text message with the name, the phone number and a link straight to the enquiry. Text alerts are currently available only for Canadian businesses.
Your Fluent Forms entries stay put
LeadsBox reads your entries and keeps its own statuses and notes beside them. Fluent Forms still stores every submission exactly as before.
Mark something as spam in either place and the other one follows.
What's in the inbox
Statuses and notes
Give each enquiry a status and leave notes for whoever picks it up next.
A history for every enquiry
Status changes and notes are kept in a log, so you can see what happened to an enquiry and when.
Sign in from a link
Each person gets their own sign-in link, and you can switch one off at any time.
Text alerts
A text goes to the people you choose when an enquiry lands. Text alerts are currently available only for Canadian businesses.
Your name on it
The inbox carries your branding, and you choose whether it says Leads, Contacts or Enquiries.
Spam dealt with once
Mark an enquiry as spam and it leaves the inbox, and Fluent Forms files it as spam too.
Built for websites running Fluent Forms
LeadsBox works with Fluent Forms on WordPress today. Other form plugins aren’t supported yet.
If your website already uses Fluent Forms, LeadsBox sits on top of it and your forms stay as they are.
10
business websites run LeadsBox today, looked after by Hues Agency and also by Doorways Into Your Business in Kingsville, Ontario.
See it working on a real website
Book a demo and we’ll walk you through a working inbox, from the form being filled in to the text arriving on a phone.
Got a text from LeadsBox?
If you are receiving a message from +1 343-353-3278 this is from our LeadsBox.CA system.
Not sure why you’re getting these messages, or want to stop being notified? Please contact Paul by email at opendoors at diyb dot ca.
LeadsBox is a service for customers of Hues Agency and Doorways Into Your Business.